Help Center

General Questions

What is Fast Crawls?

Fast Crawls is a lead generation and marketing intelligence platform that helps service-based businesses identify and target potential customers. We use advanced data analysis, aerial imagery recognition, and geographic targeting to help you find the right prospects for your services.

How do I get started?

Getting started is easy! Simply create an account, choose the product or service that best fits your needs, and configure your search criteria. Our team is also available to help you set up your first campaign. Contact us for personalized onboarding assistance.

What types of businesses do you serve?

We primarily serve route-based and service businesses including lawn care, landscaping, snow plowing, pool maintenance, HVAC, pest control, waste management, and delivery services. However, any business that needs to target customers by geographic area or property features can benefit from our platform.

Products & Features

What is Aerial Analysis and how does it work?

Aerial Analysis uses computer vision and machine learning to scan aerial and satellite imagery of properties. This allows you to identify properties with specific features like swimming pools, large lawns, asphalt driveways, parking lots, and more. It's perfect for targeting properties that match your service offerings. Learn more about Aerial Analysis.

How does Route Optimization help my business?

Route Optimization analyzes your existing customer locations and identifies properties that fill gaps in your service routes. This helps you reduce drive time, save on fuel, and service more customers efficiently. Simply upload your current customer list, and we'll recommend the best prospects to add to your routes. Learn more about Route Optimization.

What data is included with each lead?

Each lead typically includes the property address, owner name (when available), contact information (phone and email when available), property details, and aerial imagery. The exact data varies by product and can be customized based on your needs.

Can I export my data?

Yes! All data can be exported to CSV or Excel format for use in your CRM, email marketing platform, or other business systems. You own your data and can download it at any time.

Pricing & Billing

How does pricing work?

We offer both subscription plans and pay-as-you-go options. Subscription plans include monthly lead credits and access to premium features. Pay-as-you-go allows you to purchase leads on demand without a monthly commitment. View our pricing page for detailed information.

Is there a minimum commitment?

No! Our pay-as-you-go option has no minimum commitment. Subscription plans are month-to-month and can be cancelled at any time. We believe in earning your business every month.

Do you offer refunds?

We want you to be completely satisfied with your purchase. If you're not happy with the quality of your leads, contact us within 7 days and we'll work with you to make it right. Contact our support team at info@fastcrawls.com for assistance.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express, Discover) and ACH bank transfers for enterprise accounts. All payments are processed securely through our payment processor.

Technical Questions

How accurate is the aerial analysis?

Our aerial analysis technology has a high degree of accuracy, typically 90-95% depending on the feature being detected and image quality. We continuously improve our algorithms and use the most recent imagery available for your area.

How often is the data updated?

Property data and aerial imagery are updated regularly, typically every 6-12 months depending on the source and location. Contact information is verified and updated continuously through multiple data sources.

Can I integrate Fast Crawls with my CRM?

Yes! We offer API access for Professional and Enterprise plans, allowing you to integrate directly with your CRM or other business systems. We also provide standard CSV/Excel exports that work with any system. Contact us to discuss integration options.

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